Is my reservation confirmed with the hotel immediately after I book it?

After you complete your booking, you'll receive an email to confirm your reservation. If your travel plans change, please call our Member Services team and NOT the hotel directly. While we reserve the hotel room(s) for your booking, your specific contact information (name, etc.) will not be available in the hotel's system until two weeks prior to your check-in date. Don't worry, we still have your booking secured in our systems. As a courtesy to you, our Member Services team performs a pre-arrival confirmation within 5 days of your check-in date to double check that everything is on track with your reservation. We call the property directly to confirm your specific reservation. So, all you have to do is show up with your identification and credit card to check in.