Please note that it may take up to 45 days, and in some cases, up to 90 days for merchants to report purchases and for your Cash Back to be approved.
Please contact the customer care team if you did not receive the cash back after 90 days.
When reaching out to our customer care team for assistance, kindly provide the following details for a swift resolution:
- Full Name:
- Organization Name:
- Email associated with BenefitHub account:
- Cash Back Offer Name:
- Order date:
- Total Spent before taxes:
- Receipt image: Full receipt, showing order number, purchase date, all amounts spent, taxes applied, and discounts assessed.