All about our Payroll Deduction Service!

Applicable for members from the USA (If your organization has opted for this service).

• How can I participate in payroll deductions?
• What can I put on payroll deduction?
• How does this benefit me?
• What if I have an existing policy, is there anything I need to do?
• Will my payroll deduction amount be changing?
• Why does it take 60-90 days to apply the deduction to my policy?
• Who do I call if I have questions about my payroll deductions?
• How does the policy stay in force?
• What deductions are coming out of my paycheck?
• Can I change my payment method?
• Why is my deduction a higher or lower amount than usual?
• I have a question about the specific benefits covered in my policy?
• I want to make a change to my policy.
• How do I cancel my policy?
• I cancelled my policy, but the deductions are still coming out of my paycheck.
• The vendor said they haven’t received the money from BenefitHub or the Employer yet?
• I received a letter from the carrier stating I must make a payment.
• I haven’t received my refund yet?
• How are Missing deductions handled: An employee deduction was not taken.
• What happens if I go on leave of absence?
• What happens when I terminate employment?